Cast Members prepare your food, seat you at attractions, direct traffic, keep the park clean, scan your ticket, take your pictures, and so much more. Cast Members are the beating heart of Disney’s theme parks, resorts, cruise ships, and restaurants worldwide. We wanted to take a moment to thank you for all that you do. Some of these magical individuals were awarded beautiful statues for working at the parks for more than 50 years. Some of them knew Walt Disney, and others just made the magic happen for thousands of guests. Your dedication is inspiring, appreciated, and admired.
What we love about the employees of the Disney parks.
If you’ve been to a Disney park, a Cast Member has greeted you in every way. From the security station, registers in shops and restaurants, and the attractions. You know the jokes of the Jungle Cruise skippers, and a reminder to “keep your hands, arms, feet, and legs in the vehicle at all times” never gets old. One of the golden rules is never to answer “I don’t know.” They will make an effort to help you with your question or find someone that does know. It’s reassuring knowing that someone is there to help you even if they have to spend an unusual amount of time doing it.
Please let Cast Members know you care.
Do you have a memory of a specific member of the cast? Have you met a Disney Ambassador? Did someone make your vacation the best experience you’ve ever had? If so, we’d love to hear about it on social media or by email. We’ll post them here for everyone to see! If you’re at the parks, be sure to drop by City Hall on Main Street U.S.A, and submit a compliment. Thank you, Disney Cast Members, for making the magic happen!
Now you can pay cast members a compliment from the official Disneyland app! Once you’ve signed in, tap on the three horizontal lines icon (≡), scroll down to the bottom, and look for “Cast Compliment”. You can fill in the information about the Cast Member and Disney will make sure that they’re given your compliment with a magical note.